XMASTER Solutions

Privacy Policy

1. Introduction

XMaster Solution (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By using our website or engaging our services, you agree to this Privacy Policy.

2. Company Information

XMaster Solution
Ontario, Canada
Email: info@xmastersolution.com
Phone: +1 (855) 557-1081
Website: https://xmastersolution.com

3. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Business name
  • Project-related materials and content

B. Payment Information

Payments are processed securely through third-party providers such as:

  • Stripe
  • PayPal
  • Square

We do not store full credit card details on our servers.

C. Technical Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of access

This information helps us improve website performance and security.

4. How We Use Your Information

We use collected information to:

  • Provide web development and branding services
  • Communicate regarding projects
  • Process payments
  • Send invoices and receipts
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

5. Sharing of Information

We may share information only when necessary:

  • With payment processors (Stripe, PayPal, Square) to complete transactions
  • With trusted service providers assisting in project delivery (e.g., hosting providers)
  • If required by law or legal process :-
    All third-party providers are responsible for safeguarding data under their own privacy policies.
6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

While we take appropriate security measures, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Complete projects
  • Comply with tax and legal obligations
  • Resolve disputes
  • After this period, data is securely deleted or anonymized.
8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Requests can be submitted to: info@xmastersolution.com
9. Cookies

Our website may use cookies to:

  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience
  • You may disable cookies through your browser settings.
10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

12. International Users

As we operate from Canada and may serve international clients, your information may be transferred and processed outside your country of residence. By using our services, you consent to such transfers where permitted by law.

13. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.